This Way Up Shipping Stickers - 140 mm × 90 mm - 500 Labels on Roll

Most of our Orders are accepted online via www.flexilabels.co.uk .

Through the website you can create your desired product by selecting the material type, quantity and finish before adding your item to the basket.

Once you are sure you have ordered everything your require, click on the basket and follow the checkout step by step until the order has completed. You should then receive a seven-digit order number.

After successful payment, we receive your order internally, and you will be sent a confirmation email of all your order details. 

Please check over your order details to ensure everything is correct. Your personalised product will be manufactured to your order requirements.

There are a few ways to reorder with us. If you would like to duplicate an old Order, you can click the little blue arrow button in your Order History. The details of the old Order will be duplicated and you can checkout as normal.

If you would like to amend any of the details on the job – such as the quantity – you will need to place a new Order. If you reference the old Order number in the notes on the job, the team will ensure to use any previously approved files/ internal notes are applied to your new Order.

Your Invoice will be available through a link in the Order Confirmation, sent to the email address on the order.

If you have an online account with us, your Invoices for past orders will be available under the Order History tab.

There are several reasons why you may choose to return an item.

• We manufacture all products bespoke to order as stated in our terms & conditions and during checkout process. If you are returning items because you have ordered incorrectly, please read our exchange policy below. If you no longer require your product, we will offer you 75% refund on the price of returned products,  by deducting 25% in line with the terms and conditions as a restocking and handling fee. It will be your responsibility to pack these items securely and return to us using a reputable courier company within 7 calendar days. 
• If you are not happy with your product, please get in touch within 14 days of receiving your order. If your item is deemed faulty due to a manufacturing error, a member of the customer service team will guide you on the next steps in arranging the collection of your item on our expense . 

Unless otherwise agreed with a Customer Service Advisor in writing, to be eligible for a return, the item must be unused and in the same condition that the customer received it. The products must also be in the original packaging.

Please consult our Return and Refund policy for further information.

Vinyl material is our most durable material and is considered fully waterproof. 

We do have ‘splashproof’ materials which can cope with a small exposure to water. These materials can become fully waterproof when laminated. 

We do offer a free Sample service if you wanted to try before you commit to an order, or get in touch if you wish to discuss lamination.

Yes, we have free material Samples available. 

Please note that as we manufacture all orders bespoke to requirements our samples are not of any specific sizes. To have samples available of every combination would require a lot of storage in our warehouse!

If you would like to see a specific size, we would recommend either ordering a minimum order quantity or printing a template of your size off at 100% to scale and cutting it out manually.